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Executive Summary

Combatting issues with reliability and building trust

For years, “range anxiety” - the concern drivers have around the maximum range of their EVs - presented one of the biggest obstacles to mass EV adoption across the world. The industry has worked relentlessly to alleviate this, offering more range through increased battery capacities and advancements in charging power.

However, in recent years, range anxiety has been replaced by charging anxiety. 6% of charging attempts, or 2,000 charging sessions in Germany alone, run into technical failures. According to a study by J.D. Power, at least one in five electric charging attempts fail.

The Charging Reliability Index presented by EcoG is based on 13 tests, which are categorized as Charging Initialization, Charging Process, and User Communication and Prevention of Errors. In the report, the motivation, description and the weighting of the test are described.

68%

The average EcoG CRI

This mirrors the relatively low charging reliability of e.g. ~80% in NA that is substantially below the 99.99% reliability rate that is common in other industries.

50%

Example 1: Test on plug locking

The test indicate that 50% of EVs do not inform users about avoidable plug locking errors in the charging preparation phase.

2/10

Example 2: Test on control signal quality

Two out of ten cars show high damping of the control signals resulting in an unreliable charging process with random interruptions.

PROJECT TEAM

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Joerg Heuer

CEO & Co-founder

Xi Zhang

Director of E-mobility

Luiz Moraes

Technical Sales Manager

Juan Miguel Espín López

Interop & System Test Engineer

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“In today's rapidly evolving e-mobility landscape, being a part of the charging ecosystem is increasingly crucial for companies to stay ahead. This is where EcoG and Infineon come in, bridging the gap between the integration/application and semiconductor, hardware ecosystems. With its innovative approach, EcoG enhances and simplifies system development, positioning itself as a critical player in the charging ecosystem and driving the industry forward."

Torsten Klemmer

Director Application Marketing & Management EV Charging at Infineon

"At Thoughtworks, we see from the work with our clients from many different sectors that there is a tremendous potential in developing applications on EcoG Universal Core to make EV charging an integral part of our daily routines as well as specific business processes. This collaboration is not just about enhancing user experience but, more importantly, about accelerating development speeds and reducing costs for charger manufacturers, charge point operators and site hosts, ultimately driving wider adoption of electric vehicles."

Ian Murdoch

Fellow, Energy & E-Mobility Advisor at Thoughtworks

“Innovators like EcoG are a great example of both cutting edge technology as well as the multifaceted benefits of a transition to a clean-energy economy. As winners of the Germany-wide SelectUSA pitch competition, EcoG is leading the charge in the development of scalable operating software for DC charging stations.“

Timothy Liston

US Consul General

“EcoG's Universal Core has revolutionized the EV charging industry. It offers advanced technology and seamless interoperability, making it the go-to choice for manufacturers.”

Christian Hahn

CEO of Hubject

“The experts of the German startup EcoG are the driving members of our CharIn association. We are proud of our long-lasting and very productive cooperation with them.”

Claas Bracklo

Chairman at CharIN e.V.

“EcoG is one of our key partners in the field of eMobility and DC charging and both we and our customers are very satisfied with the outcomes of our long-lasting cooperation.”

Kevin Hong

Sales Director at UUGP

“Electric mobility is one of the solutions that will help meet the growing demand for transport in a lower-carbon world. Therefore, I’m especially excited to see how EcoG’s pilot takes shape. I am convinced their technology could play an important role in shaping the ‘retail station of the future.”

Hilmar Van Den Dool

General Manager at Shell Retail Benelux & France

“Objective of our intense cooperation with EcoG is the delivery of a high-quality and reliable solution for the seamless user experience at the DC charging station.”

Christopher Lu

Sales Director Europe of Infy Power

“I've been really impressed with EcoG, I think that what I like about them the most is that they are going after this huge opportunity which is building a platform around EV charging.“

George Burgess

Former Inmotion Ventures, powered by Jaguar Land Rover

“EcoG proved that they have the latest state-of-the-art software, enabling all kinds of integrated applications. This is a perfect combination and a good market product.“

Robert Ermers

Chief Commercial Officer of Udenco

EcoG Charging Reliability Index (EcoG CRI)

Combatting issues with reliability and building trust

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